• How do we collect information?

 

When you subscribe to Teacher Connect, as part of the process, we may collect personal information you give us depending on which product you are accessing, your name, email address and postcode. Your personal information will be used to contact you by email only, the postcode information is so we can understand which areas of the country are requesting specific information so we can produce resources that are relevant locally. This also means that if there is an event happening in your region that is not relevant to the rest of the country, then we can let you know. This limits the chance of you receiving information that is not relevant to you.

 

If you conduct a transaction on Teacher Connect, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used only in relation to that transaction.

  

• Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

 

1. To provide and operate the Services and ensure they remain relevant;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

  

• How do we communicate with our members?

 

We will contact you by either push notifications on the Teacher Connect app, or by email only to let you know of new resources and content provided by Teacher Connect or our partners that we feel are useful to our subscribers. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Teacher Connect, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email.

 

We may contact your school by post to promote Teacher Connect, but this communication will be independent of the information you have provided on the Teacher Connect website or app and will just be part of our general marketing strategy.

 

*We will never ask you for your password or personal information via phone or email.

  

• How can you withdraw your consent and cancel your subscription?

 

You are not obligated or tied into any subscription or contract. You can unsubscribe from Teacher Connect at any time, and then you will be no longer contacted by us. You do this by clicking on the 'Unsubscribe' button at the bottom of any Teacher Connect email. By clicking this button we will stop processing any information we have and you will never be contacted by us again unless you choose to re-subscribe. To cancel your annual paid subscription, go to 'Your Account Settings' on the mobile app. This must be done 28 days prior to your annual renewal.

  

• What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

  

• How do we store, use, share, and disclose your site visitors' personal information?

 

We do not share your information with any third party for marketing or promotional purposes. Teacher Connect is an annual subscription but we may also suggest purchasable items that are relevant to teaching. Teacher Connect is hosted on the Wix.com and Appypie.com platforms. Both these platforms provide us with a secure online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com and Appypie.com data storage, databases and the general applications. We also integrate Aweber database forms for your security. All these companies store your data on secure servers behind a firewall. 

All direct payment gateways offered and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  

• Do we use cookies and other tracking tools?

 

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of visitor movements and actions on a site. There are two types of cookies that we may use to ensure that your experience on Teacher Connect is measured and relevant.

 

Session (Transient) cookies: These cookies are erased when you close your browser and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
 

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. they are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

 

Should you want to request the specific cookie names that are used on Teacher Connect please contact us through the 'Contact' page above and we will happily provide you with their names, lifespan and purpose. You can also check which cookies are used on Chrome's built-in cookie view. Just click Secure next to the URL bar and then click cookies. Make sure that you are viewing the site in incognito mode so that your browser doesn't detect cookies currently placed on your own browser too. 

  

• Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

• Accepting our Privacy Policy

  

By logging into and accessing the Teacher Connect app and website, you are agreeing and declaring your acceptance and understanding of our Privacy Policy. If you do not agree with our privacy policy you must unsubscribe from Teacher Connect immediately.

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• Affiliate Disclosure

Some links on this website are affiliate links, which means that Teacher Connect gets paid a small commission if you click on the link or make a purchase using the link. If you make a purchase, you'll pay the same price whether you use the affiliate link or go directly to the vendor’s website without using an affiliate link. When you use an affiliate link, you help support Teacher Connect and the content we share. We sincerely appreciate your support.

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• ​Questions and contact information

 

If you would like to access, correct, amend or delete any personal information we have about you, you must contact us via our 'Get in touch' page below. If you have any further questions about the privacy policy, please do not hesitate in contacting us.